Terms of Use
“Routen – Train & Transit Planner” app · Last updated: 31 October 2026 · Deutsche Fassung (in case of doubt, the German version prevails)
1. Provider and scope
The “Routen” app is provided by Raisl Apps (Philipp Raisl, Düsseldorfstraße 17/3/6, 1220 Vienna, Austria, office@raisl-apps.at). These terms apply to the use of the app on Android and iOS. For downloads from the App Store, Apple’s Standard Licence Agreement for apps (EULA) applies in addition; for Google Play, the Google Play Terms of Service.
2. Service
Routen shows public-transport connections, departures, delays, disruptions and train positions and offers tools such as journey tracking, reminders, commuter mode and widgets. Routen is an independent app and not a service of any transport company; it does not sell tickets – ticket links lead to the transport companies’ shops.
3. No guarantee for information
Timetable and real-time data come from the transport companies and data platforms (in particular ÖBB, Wiener Linien, the City of Vienna and opentransportdata.swiss) and are passed on unchanged or derived from them (for example train positions and connection warnings). All information is provided without guarantee; only the information given by the respective transport company is binding. Please double-check important connections there.
4. Routen Pro (subscription)
Additional features (“Routen Pro”) are available as an auto-renewing subscription with a monthly or yearly term; prices are shown in the app before purchase. Purchase, billing, any free trial, renewal and cancellation are handled exclusively through your store account (Apple App Store or Google Play) under its terms. The subscription renews automatically unless you cancel it in the store at least 24 hours before the end of the current term or the trial. A free trial is available once per store account. Refunds follow the rules of the respective store. “Restore purchases” activates an existing subscription on a new device.
5. Use
You may use the app for personal use. Automated bulk requests, circumventing technical restrictions and use for unlawful purposes are not permitted. We may change, restrict or discontinue the app, for example if data sources become unavailable; in that case, running subscriptions are not renewed further.
6. Liability
We are liable without limitation for intent and gross negligence and for personal injury. Beyond that, liability for slight negligence is excluded to the extent permitted by law; for consumers, the mandatory provisions of the Austrian Consumer Protection Act remain unaffected. In particular, we are not liable for disadvantages arising from incorrect, delayed or missing timetable and real-time data, from missed connections, or from outages of the data sources, our server or the push services.
7. Privacy
How the app processes data is described in the privacy policy.
8. Final provisions
Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods; for consumers resident in the EU, the mandatory consumer-protection rules of their country of residence remain unaffected. We are neither obliged nor willing to take part in dispute-resolution proceedings before a consumer arbitration board. Questions about these terms: office@raisl-apps.at.